Root Cause Solutions Exchange

28 Jun 2023

PVPC recently completed a project with the Massachusetts Dept. of Health to develop the concept of a Root Cause Solutions Exchange. pilot a “coaching” approach for potential users of a to-be-launched Root Cause Solutions Exchange.  The Exchange will serve to connect healthcare partners with resources to aid them addressing the root causes of health inequity and will also serve as a locus where partners can share their own “solutions” for addressing health inequity.

Coaching Approach

One potential tool to include in the RCSE is a Coaching Approach to addressing Root Causes of health inequities. In interviews regarding potential participation with Root Cause Solutions Exchange, rural healthcare partners expressed a concerns about potential barriers to effective engagement with a self-directed, on-line resource like the Exchange.  In response, PVPC developed, tested, and assessed a "coaching" approach to assist rural healthcare partners in their use of the Exchange.  The coaching approach involves conducting targeted research on resources Root Cause and SDOH resources targeted toward the partner's specific needs; soliciting the partner's existing "solutions" that would be useful additions to The Exchange for other rural partners; and identifying areas and providing guidance for skills-building around Root Causes and SDOH.

This project tests a "coaching" model of building local capacity. Coaching goes beyond the circuit rider model of information dissemination by engaging with the client throughout the process. At the initial assessment meeting, client needs are identified in terms of resources and skills-building; in addition, client resources that would make useful addition to The Exchange are solicited.  At the initial "solutions exchange" meeting, identified "solutions" are both delivered to and collected from the client.  At the final evaluation meeting, the cycle is reviewed for the effectiveness of the solutions offered.  Feedback on the assessment and research process is regularly solicited from the client.  The "coach" continues to engage in iterative cycles with the client as long as there are research and/or skills-building needs to be addressed.

Building Sustainability into Smaller Regional Transportation Services

The second pilot project for the Root Cause Solutions Exchange was an in-depth review of funding mechanisms for smaller on-demand transportation services in rural communities. In response to a challenge identified by the Quaboag Connector, which serves 10 towns on the eastern side of the region and into a portion of Worcester County, PVPC staff researched other sub-regional transportation providers and provided recommendations for the long-term sustainability of the Connector. This project highlights the importance of learning through an exchange of knowledge and experience to address one of the greatest barriers to health in rural communities - access to transportation services.

Documents

COACHING MODEL - OVERVIEW

COACHING TIMELINE

ASSESSMENT TOOL

SAMPLE “SOLUTIONS” SHEET

EVALUATION TOOL

QUABOAG CONNECTOR STORY


Root Cause/Social Determinants of Health Resources

Resource/Tool Description Resource Type Racial Justice Root Cause Policy/Practice Change Social Determinants of Health Community Engagement Partnership With Other Sectors

Interview with LaNicia Duke, CEO of Rural Black Network and Host of Rural Race Talks

Rural Race Talks is a live call-in radio show hosted by LaNicia Duke on Coast Community Radio carving out space to grapple with our unique legacy of systemic racism and what that means for our present in honest and sometimes messy ways. The show comes at these conversations from multiple angles–everything from how we can begin to heal from our collective, social, and generational traumas to what 2020 taught us about race. Audio        

We Have to Talk About Race in Rural America – The Forge

In this conversation, Anika Fassia of the Race Class Narrative Action project and Adam Kruggel of People’s Action talk to four rural organizers — Alexa Howart and Abdulahi Farah from Faith in Minnesota, Mahisma Hallaji of Down Home North Carolina, and Maria Elena from Michigan United — about their campaigns to change the narrative about race and government in rural America and to scale up their organizing infrastructure to mobilize a base of multiracial voters. Audio          

Achieving Rural Health Equity and Well-Being-Proceedings of a Workshop

 
To explore the impacts of economic, demographic, and social issues in rural communities and to learn about asset-based approaches to addressing the associated challenges, the National Academies of Sciences, Engineering, and Medicine held a workshop on June 13, 2017. This publication summarizes the presentations and discussions from the workshop. Document        

Advancing Health Equity in Rural America

 
This report, produced in partnership with the University of California, San Francisco, assists those working to improve health, well-being, and equity in rural America. It is directed not only to those working in public health or healthcare, but also to those working in other fields—such as rural development, community development, housing, and education—that powerfully shape health. Document      

Case Study – Harris County Institutionalizes Health Equity through Organizational Transformation

 
The Harris County Public Health Department, Texas, created a department-wide health equity infrastructure, establishing overarching health equity policies, procedures, and staff training to infuse an equity lens into all divisions and programs.

Health Equity Policy
https://publichealth.harriscountytx.gov/Portals/27/Documents/Organizatio...

Health Equity Procedures - link pending

Health Equity Workplans - link pending

Document            

Five Skills

 
Manual presenting information that can assist farmers in poor rural communities to successfully engage with markets; aims to improve livelihood of these communities Document      

Health Equity Plan – Rice County Public Health

 
The purpose of this plan is to provide guidance to help strengthen staff understanding and build organizational capacity to address health equities. This includes ensuring that internal work institutionalizes health equity into public health policies, programs and services. Document          

Health Equity Policy Framework - MPHA

 
This Health Equity Policy Framework1 is designed to provide a guide to the MPHA board, Policy
Council, staff, and partners to operationalize our mission and vision to achieve health equity in
Massachusetts.
This Framework addresses five key areas:
• Section 1: Definitions of Commonly Used Terms
• Section 2: Framing
• Section 3: Policy Development
• Section 4: Community Partnerships
• Section 5: Organizational Leadership & Culture
Document            

Let’s Talk! Discussing race, racism, and other difficult topics with students

 
Guide filled with strategies to help educators facilate difficult conversations about race and racism; can also be used to discuss other types of discrimination Document        

Microaggressions

 
Document discussing what microagressions are, examples, and how to navigate them Document        

What is Health Equity? – Robert Wood Johnson Foundation

 
The purpose of this report is to stimulate discussion and promote greater consensus about the meaning of health equity and the implications for action within the Culture of Health Action Framework. Document      

Racial (In)Equity: An Infographic – UNC Frank Porter Graham Child Development Institute

 
What is racial inequity? Why is it important? How can we achieve racial equity? Graphic        
The Health EquiTREE (2022) - illustration by Health Resources in Action for the Massachusetts Community Health and Healthy Aging Funds. The Health EquiTREE illustrates the relationship between health outcomes and the root causes of health inequities. It helps us envision how systems impact outcomes of individuals and groups. This is the COMPLETED VERSION. Graphic      
The Health EquiTREE (2022) - illustration by Health Resources in Action for the Massachusetts Community Health and Healthy Aging Funds. The Health EquiTREE illustrates the relationship between health outcomes and the root causes of health inequities. It helps us envision how systems impact outcomes of individuals and groups. This is the BLANK TREE WITH LABELS. Graphic      
The Health EquiTREE (2022) - illustration by Health Resources in Action for the Massachusetts Community Health and Healthy Aging Funds. The Health EquiTREE illustrates the relationship between health outcomes and the root causes of health inequities. It helps us envision how systems impact outcomes of individuals and groups. This is the BLANK TREE WITHOUT LABELS. Graphic      
RAC Value Proposition Slide A series of slides that analyzes the various health factors that impact a community Graphic        
Root Cause Analysis -Community Catalyst A brief training on conducting a root cause analysis with your priority areas. Slide Deck      

Health Equity and Social Justice Toolkit – National Association of County and City Health Officers (NACCHO)

 
A Health Equity and Social Justice Toolkit for local health departments. Toolkit  

Health Equity Curricular Toolkit (AAFP)

 
This toolkit provides a structured curricular tool to facilitate exploration of some of the most pressing questions around social determinants of health, vulnerable populations, and economics and policy. The toolkit also provides resources to promote skill-building to confront drivers of persistent and pervasive inequities. Toolkit    

Rural Health Equity Toolkit

 
The Rural Health Equity Toolkit compiles evidence-based frameworks and promising strategies and resources to support organizations working toward health equity in rural communities across the United States. Toolkit

Dialogues Across Differences – Growing a New Heart

 
This program was implemented by the Quaboag Hills Community Coalition under the leadership of JAC Patrissi and Tanisha Arena of Growing a New Heart as a way to integrate conversations about racism and marginalization around health concerns, primarily substance use disorder. Training        

Fostering Constructive Dialogue – High School and Higher Education

 
A toolkit and trainings that are designed for use in educational settings. Training        

Fostering Constructive Dialogue - Workplace

 
A toolkit and trainings that are designed for use in workplace settings. Training          

Groundwater – Intro to Race Equity – Racial Equity Institute

 
In this virtual webinar, REI organizers will use stories and data to present a perspective that racism is fundamentally structural in nature. By examining characteristics of modern-day racial inequity, the presentation introduces participants to an analysis that most find immediately helpful and relevant. The Groundwater metaphor is designed to help practitioners at all levels internalize the reality that we live in a racially structured society, and that that is what causes racial inequity. Training          

Health Equity 101 – University of Wisconsin-Madison – Population Health Institute

 
MATCH (Mobilizing Action Toward Community Health) partnered with the Wisconsin Center for Public Health Education Training (WiCPHET) to develop three Health Equity 101 training modules:
·       Health Equity Module 1 | Introduction
·       Health Equity Module 2 | Health & Power
·       Health Equity Module 3 | Operationalize Health Equity
Training    

The Roots of Health Inequity: A Web-Based Course for the Public Health Workforce - NACCHO

 
Roots of Health Inequity is an online learning collaborative and web-based course designed for the public health workforce. The site offers a starting place for those who want to address systemic differences in health and wellness that are actionable, unfair, and unjust. Based on a social justice framework, the course is an introduction to ground public health practitioners in concepts and strategies for taking action in everyday practice. Training  

Transforming White Privilege – A Joint Project of The Center for Assessment and Policy Development (CAPD), MP Associates, and World Trust Educational Services, funded by the W.K. Kellogg

 
The Transforming White Privilege (TWP) curriculum is designed to help current and emerging leaders from a variety of sectors better identify, talk about and intervene to address white privilege and its consequences.
The curriculum is organized into a series of topic-specific learning modules, each 30 minutes to two hours in length. The full curriculum can be delivered over a single two-day workshop, 2 one-day workshops or in other configurations that work for a given program, keeping in mind the cumulative nature of the learning and design. The curriculum uses small and large group discussion and exercise, roleplay, videos, movement and other transformative learning strategies.
Training      

Othering and Belonging

 
This video explains the differences between othering and belonging, highlighting why we should favor belonging using animation Video          

Targeted Universalism

 
This infographic from FPG's Race, Culture, and Ethnicity Committee is the first in a series that begins to answer these questions. Video      

Engaging Across Differences: Constructive Dialogue for Civic Health

 
This webinar introduces the practice of bridging to facilitate belonging, inclusion and civic participation.  Webinar          

Training Series: Health Equity and Social Justice 101, NACCHO

 
This three-part training series consists of three pre-recorded webinars on the NACCHO YouTube channel.

HESJ 101 Training: Part I The Politics of Health Inequity features Dr. Richard Hofrichter discussing how structural racism and class oppression are implicated as root causes of health inequities as well as strategies for acting upon root causes.

HESJ 101 Training: Part II Intersectionality discusses intersectionality, a framework for understanding how multiple social identities (i.e. race, gender, class) intersect and are experienced at the individual level and reflect interlocking systems of privilege and oppression at the structural level, as well as applications for public health practice.

HESJ 101 Training: Part III Stories from the Field features local public health practitioners discussing how to embed health equity and social justice into public health practice.

Training  

Action Learning Guide: Partnering With Residents

 
Webpage that provides guidance tools, and hands-on activities to engage with community residents Website        

Advancing Racial Equity – NIH Website

 
This National Institutes of Health (Office of Equity, Diversity and Inclusion) website offers resources on advancing racial equity. Subpages include resources on:
·       Understanding Systemic Racism
·       Crucial Conversations in the Workplace
·       Racism in Health
Website    

Classism

 
Webpage that provides definitons involving classism, videos about classims in your personal life and in society, and questions to ponder Website        

Community Supported Agriculture (CSA)

 
Webpage discussing the process of community supported agriculture and how it can positively affect a community Website        

HealthEquityGuide.org

 
HealthEquityGuide.org is a resource with inspiring examples of how health departments have concretely advanced health equity — both internally within their departments and externally with communities and other government agencies.

This website includes:
- A set of Strategic Practices to advance health equity in local health departments
- Key actions health departments can take to advance their current practice towards health equity
- 25+ case studies from local health departments that describe how they advanced the strategic practice, factors that enabled the work, impacts, and advice for others
- 150+ resources from allied organizations and others to advance the strategic practices

Website            

Health Insurance Enrollment Outreach and Support

 
Webpage discussing health insurance enrollment outreach and support programs for those who may not have affordable coverage Website      

Implicit Bias Tool – Project Implicit

 
On-line tool to guide users in uncovering their implicit associations about race, gender, sexual orientation, and more. Website          

One-Stop Shop Model

 
Resource about how to put together resources in one location that can benefit families Website          

Programs Expanding Access to Care in Rural Areas

 
This website provides a collection of healthcare organizations that have provided support to rural communities across the US and increased teir access to some health services they wouldn't have received otherwise Website    

Racial Equity Tools

 
Racial Equity Tools offers a “monthly compendium of resources from a wide array of sources… for people who want to increase their own understanding and to help those working toward justice at every level—in systems, organizations, communities and the culture at large.” Website  

Rural Transportation Services

 
Webpage describing rural transportation service options, their benefits, and how to implement Website        

Safe Routes to Healthy Food

 
Website that provides strategies that make it easier for those who live in rural communities to travel to the grocery store Website          
State Community Health Workers Models - NASHP Many states are looking to build on their community-based workforce and are looking for sustainable funding sources for CHWs. The information on this map comes from a 50-state survey of a variety of stakeholders, ranging from Medicaid officials to Community Health Workers, on their states’ approaches to integrating CHWs into evolving health care systems in key areas such as financing, education and training, certification, and state definitions, roles and scope of practice.          

 

Continuing, Comprehensive, and Cooperative Planning Process

Average Annual Daily Traffic

American Association of State Highway and Transportation Officials

Advisory Council on Historic Preservation

Americans with Disabilities Act (1990)

Average Daily Traffic

American Farmland Trust

Alternative Fuel Vehicles

American Heritage Rivers Initiative

American International College

Association of Metropolitan Planning Organizations

Approval Not Required

American Planning Association

Aquifer Protection District

Air Quality Index

Air Quality Index

American Recovery and Reinvestment Act (of 2009)

Automatic Traffic Recorder

Average Vehicle Ridership

Barnes Aquifer Protection Advisory Committee

Business Improvement District

Bicycle Level of Service

Best Management Practice

Bridge Management System

Board of Appeals (or Adjustment)

Board of Health

Berkshire Regional Planning Commission

Bureau of Transportation Statistics

Clean Air Act Amendments of 1990

Commercial Area Revitalization District

Community Action Statement

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Cape Cod Commission

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Community Development Action Grant

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Community Development Plan

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Congestion Mitigation and Air Quality Improvement Program

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Compressed Natural Gas

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Council of Governments

Commonwealth Procurement Access and Solicitation System

Community Preservation Act

Citizen Planner Training Collaborative

Capitol Region Council of Governments

Community Service Block Grant

Combined Sewer Overflow

Department of Conservation and Recreation

Department of Environmental Protection

Division of Employment and Training

Department of Housing and Community Development

Direct Local Technical Assistance

Department of Energy Resources

Department of Revenue

Department of Transportation

Department of Public Works

Developments of Regional Impact

Executive Order

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Economic Assistance Coordinating Council

Economic Development Administration

Economic Development Council

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Economic Development and Industrial Corporation

Environmental Impact Report

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Environmental Justice

Environmental Notification Form

Economic Opportunity Area

Executive Office of Administration and Finance

Executive Office of Economic Affairs

Executive Office of Elder Affairs

Executive Office of Energy and Environmental Affairs

Executive Office of Labor and Workforce Development

Environmental Protection Agency

Environmental Site Assessment

Economic Target Area

Federal Aid

Functional Classification (of roadways)

Federal Housing Administration

Federal Highway Administration - An agency of the United States Department of Transportation that provides financial and technical support to each state for constructing, improving, and preserving America’s highway system.

Federal Highway Administration

Franklin Regional Council of Governments

Federal Transit Administration

Greenhouse Gas

Geographic Information System - A system for capturing, storing, analyzing and managing data and associated attributes which are spatially referenced to the earth.

Geographic Information System

Global Positioning System

Housing Appeal Committee

HAPHousing

Holyoke Community College

Housing Development Support Program

Housing Innovation Fund

Home Modification for Individuals with Disabilities Loan

Highway Overlay District

Historic Overlay District

Homeownership Opportunities Program

High Occupancy Vehicle

Housing Preservation Grant

Housing Production Plan

U.S. Department of Housing and Urban Development

Invitation for Bid

Intermodal Surface Transportation Efficiency Act of 1991

Intelligent Transportation Systems

Job Access and Reverse Commute

Jacob's Ladder Scenic Byway

Jacob's Ladder Trail

Joint Transportation Committee

Local Board(s) of Health

Limited English Proficiency

Local Housing Authority

Low Income Home Energy Assistance Program

Low Income Housing Tax Credit

Level of Service

Local Option Transportation Tax

Local Pavement Management System

Light Rail Vehicle

Local Technical Assistance

Massachusetts General Laws

Hazardous waste cleanup regulations

Uniform procurement law for local governments

Zoning

Planning/comprehensive permits

Smart growth zoning and housing production

Smart growth school cost reimbursement

Subdivision control

Expedited permitting

Moving Ahead for Progress in the 21st Century

Metropolitan Area Planning Council

Massachusetts Association of Regional Planning Agencies

Massachusetts Department of Transportation

Massachusetts Geographic Information System

Minority Business Enterprises

Massachusetts Development Finance Agency 

Massachusetts Environmental Policy Act

Massachusetts Geographic Information Council

Massachusetts Historical Commission 

Massachusetts Housing Partnership

Massachusetts Industrial Finance Agency

Municipal Incentive Grant

Massachusetts Municipal Association

Memorandum of Agreement

Massachusetts Office of Business Development

Massachusetts Office on Disability

Memorandum of Understanding

Metropolitan Planning Organization

Metropolitan Planning Organization

Montachusett Regional Planning Commission

Metropolitan Statistical Area

Manual of Uniform Traffic Control Devices

Martha's Vineyard Commission

Merrimack Valley Planning Commission

Massachusetts Water Resources Authority

National Association of Regional Councils

New England Association of Regional Councils

Non-Federal Aid

National Historic Preservation Act of 1966 (as amended)

National Highway System

Neighborhood Housing Services program

National Highway Traffic Safety Administration

Northern Middlesex Council of Governments

Nitrogen Oxide

Nantucket Planning and Economic Development Commission

National Pollutant Discharge Elimination System 

National Trust for Historic Preservation

National Transportation Safety Board

Old Colony Planning Council

Overall Condition Index (Pavement)

Open Space and Recreation Plan

Pavement Condition Index

Priority Development Fund

Purchase of Development Rights

Peak Hour Traffic (or Trips)

Payment in Lieu of Taxes

[Metropolitan] Planning Funds

Pavement Management System 

Primary Metropolitan Statistical Area

Pavement Management Users Group

Planner on a Disc

Public Participation Process

Planned Unit Residential Development

Pioneer Valley Regional Brownfields Cleanup Revolving Loan Fund

Pioneer Valley Transit Authority

Quaboag Valley Community Development Corp.

Rental Development Action Loan

Regional Employment Board

Regional Education and Business Alliance

Regional Economic Models, Inc.

Request For Proposal

Request for Qualifications

Request for Response

Regional Greenhouse Gas Initiative

Roadway Inventory Files

Revolving Loan Fund

Regional Planning Agency

Regional Pavement Management System

Regional Transit Authority

Regional Technology Corporation

Regional Transportation Plan

Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users

Small Business Administration

Supplier Diversity Office 

State Implementation Plan (for air quality)

Sustainable Knowledge Corridor

Single Occupancy Vehicle

Special Permit

Special Permit Planning

Site Plan Review

Statewide Planning and Research Funds

Single Room Occupancy

Southeastern Regional Planning and Economic Development District

Springfield Technical Community College

Statewide Transportation Improvement Program

Surface Transportation Program

Targeted Brownfields Assessment

Transportation and Community System Preservation [Pilot Program]

Transportation Demand Management

Transfer of Development Rights

Transportation Equity Act for the 21st Century

Tax Increment Financing

Transportation Improvement Program

The Literacy Project

Turning Movement Count

Traditional Neighborhood District

Transit Oriented Design (or Development)

Transportation Research Board

Trip Reduction Ordinance

Transportation Systems Management

Urban Growth Boundary

Urban Land Institute

University of Massachusetts

University of Massachusetts Donahue Institute

Unified Planning Work Program

Urban Revitalization Development Grant

U.S. Department of Agriculture

U.S. Department of the Interior

U.S. Forest Service

U.S. Fish and Wildlife Service

U.S. Geological Survey

U.S. Public Land Survey

Underground Storage Tanks

Vehicle Miles Traveled

Volatile Organic Compound

Vehicle Occupancy Rate

Ware Adult Learning Center

Weatherization Assistance Program

Women-owned Business Enterprises

Wellhead Protection Area

Western New England University

Water Quality Management Plan

Westfield River Watershed Association

Westfield River Wild & Scenic Advisory Committee

Water Supply Protection [District]

Westfield State University

Zoning Board of Adjustment (or Appeals)